FAQ

Frequently Asked Questions

How do I log into my Paper Shop account?

Why Am I Getting an “Email Already Exists” Message?  

Why isn’t My Password Working?

Why isn’t the Link You Emailed Me Working?

How Much Does It Cost to Place An Ad?

When Will My Ad Appear in the Print Publication?

How Long Can My Listing Be?

Can I Have Pictures With My Ad?

How Can I Place An Ad?

 I Just Submitted My Listing – Why Is It Not Active?

Why Am I Being Asked for My Credit Card Information?

I Marked My Item Sold or Archived, How Do I Get It Active Again?

Why Can’t I Find My Ad Through the Search Bar?

Avoiding Scams

Deal locally, face-to-face —follow this one rule and avoid 99% of scam attempts.

  • Never wire funds (e.g. Western Union) – anyone who asks you to is a scammer.
  • Beware fake cashier’s checks & money orders – banks will hold you responsible.
  • Transactions are between users only, no third party provides a “guarantee”.
  • Never give out financial info (bank account, social security, eBay/Paypal, etc).
  • Do not rent or purchase sight-unseen—that amazing “deal” may not exist.
  • Refuse background/credit checks until you have met landlord/employer in person.

Who should I notify about fraud or scam attempts?

United States

If you are defrauded by someone you met in person, contact your local police department.

If you suspect that a Paper Shop post may be connected to a scam, please contact Paper Shop

Recognizing scams

Most scams involve one or more of the following:

  • Inquiry from someone far away, often in another country.
  • Western Union, Money Gram, cashier’s check, money order, shipping, escrow service, or a “guarantee.”
  • Inability or refusal to meet face-to-face before consumating transaction.

Examples of Scams

1. Someone claims your transaction is guaranteed, that a buyer/seller is officially certified, OR that a third party of any kind will handle or provide protection for a payment:

  • These claims are fraudulent, as transaction are between users only.
  • The scammer will often send an official looking (but fake) email that appears to come from Paper Shop or another third party, offering a guarantee, certifying a seller, or pretending to handle payments.

2. Distant person offers a genuine-looking (but fake) cashier’s check:

  • You receive an email (examples below) offering to buy your item, pay for your services in advance, or rent your apartment, sight unseen and without meeting you in person.
  • A cashier’s check is offered for your sale item as a deposit for an apartment or for your services.
  • Value of cashier’s check often far exceeds your item—scammer offers to “trust” you, and asks you to wire the balance via money transfer service.
  • Banks will cash fake checks AND THEN HOLD YOU RESPONSIBLE WHEN THE CHECK FAILS TO CLEAR, sometimes including criminal prosecution.
  • Scams often pretend to involve a 3rd party (shipping agent, business associate, etc.).

3. Someone requests wire service payment via Western Union or MoneyGram:

  • Deal often seems too good to be true, price is too low, or rent is below market, etc.
  • Scam “bait” items include apartments, laptops, TVs, cell phones, tickets, other high value items.
  • Scammer may (falsely) claim a confirmation code from you is needed before he can withdraw your money.
  • Common countries currently include: Nigeria, Romania, UK, Netherlands—but could be anywhere.
  • Rental may be local, but owner is “travelling” or “relocating” and needs you to wire money abroad.
  • Scammer may pretend to be deaf, mute, or unable to speak by phone (scammers prefer to operate by email).

4. Distant person offers to send you a cashier’s check or money order and then have you wire money:

  • This is ALWAYS a scam in our experience—the cashier’s check is FAKE.
  • Sometimes accompanies an offer of merchandise, sometimes not.
  • Scammer often asks for your name, address, etc. for printing on the fake check.
  • Deal often seems too good to be true.

5. Distant seller suggests use of an online escrow service:

  • Most online escrow sites are FRAUDULENT and operated by scammers.
  • For more info, do a google search on “fake escrow” or “escrow fraud.”

6. Distant seller asks for a partial payment upfront, after which he will ship goods:

  • He says he trusts you with the partial payment.
  • He may say he has already shipped the goods.
  • Deal often sounds too good to be true.

7. Foreign company offers you a job receiving payments from customers, then wiring funds:

  • Foreign company may claim it is unable to receive payments from its customers directly.
  • You are typically offered a percentage of payments received.
  • This kind of “position” may be posted as a job, or offered to you via email.