FAQ

FAQs

How do I log in?

In the upper right hand corner of the screen you should see “Sign In”.  Put your cursor over this and you will get a drop down box that you can “Login” or if you don’t have an existing account “Sign Up”

I Get A Message “Email Already Exists”?  

Click on “Forgot Password” and enter your email address.  You will receive and email with a link to reset your password.  If you don’t receive within a couple of minutes check your spam and/or junk folder for the email.

My Password Doesn’t Work?

With changes to our website to make it more user friendly, password requirements have changed.  You may need to reset your password.  To do this click on “Forgot Password” and follow the information to reset your password.  Passwords must be 8 characters long, consist of 1 capital letter, 1 lower case letter, 1 number.

The Link You Emailed Doesn’t Work?

Highlight the verbage from “http://” to the end of the line.  Copy the line (Ctrl + C) and paste (Ctrl + V) the link in the address bar on your browser and hit enter.

How Much Will It Cost?

It’s FREE!  Our classified advertisements are FREE to list and FREE to sell.  We no longer have a commission fee.  (Restrictions Apply.  Anything pertaining to a business and/or money making hobby or animals bred with the intent to resell carry a fee).

When Will By Ad Appear In Print?

All ads placed prior to 11am Friday will be in the following Wednesdays publication.  We publish every Wednesday.

How Long Can My Listing Be?

We have a 30 word limit on listings for our printed issue.  Anything exceeding 30 words is charged an additional word fee of $2.00 per 10 words over the 30 words.  You can limit your printed listing text to 30 words but use additional wording for the website.  The website listing text is not limited and carries no fee.

Can I Have Pictures With My Ad?

YES!  We encourage the use of pictures.  You can submit as many pictures as you would like for the website for FREE!  You can also have one picture appear with your ad in the printed issue for a nominal fee of $4.00 per week.

How Do I Place An Ad?

Below is a tutorial on placing an ad:

HowToPlaceAnAdFINAL

 I Just Submitted My Listing – Why Is It Not Active?

All of our listings go through an editing process before it can be active.  During normal business hours (8am-4:00pm Mon.-Friday) the listings are usually approved within 15 minutes of placement.  After business hours may take longer, but we do update periodically outside business hours.  It goes through an editing process so we check spelling, eliminate unnecessary words, fix pictures that may have come through sideways or upside down.  We care about our customers and want to make sure they get the best ad copy we can possibly give them.

I Am Having Trouble Viewing Your Website?

It is mostly like the browser you are using.  Our website works best utilizing Google Chrome, Mozilla Firefox or Internet Explorer 10 or higher.  Make sure you are using one of these browser methods and you should have no problem viewing our site.

 

Why Am I Being Asked for My Credit Card Information?

You should not have to submit any credit card information unless you are utilizing a special feature.  Example: Over 30 Words, Highlight Your Ad, Have A Picture Appear in Print.  If you are not selecting any of these special features contact a customer service representative at 1-800-537-9377 for assistance.

I Inadvertently Marked My Item Sold or Archived?

Simply select “Archived” and select “Sell Similar” and resubmit the advertisement.

I Can’t Find My Ad Online?

The search perimeters are very broad.  Try to refine your search with more detail.  Example: Instead of searching for Jeep, try Jeep Grand Cherokee.

Avoiding Scams

Deal locally, face-to-face —follow this one rule and avoid 99% of scam attempts.

  • Never wire funds (e.g. Western Union) – anyone who asks you to is a scammer.
  • Beware fake cashier’s checks & money orders – banks will hold you responsible.
  • Transactions are between users only, no third party provides a “guarantee”.
  • Never give out financial info (bank account, social security, eBay/Paypal, etc).
  • Do not rent or purchase sight-unseen—that amazing “deal” may not exist.
  • Refuse background/credit checks until you have met landlord/employer in person.

Who should I notify about fraud or scam attempts?

United States

If you are defrauded by someone you met in person, contact your local police department.

If you suspect that a Paper Shop post may be connected to a scam, please contact Paper Shop

Recognizing scams

Most scams involve one or more of the following:

  • Inquiry from someone far away, often in another country.
  • Western Union, Money Gram, cashier’s check, money order, shipping, escrow service, or a “guarantee.”
  • Inability or refusal to meet face-to-face before consumating transaction.

Examples of Scams

1. Someone claims your transaction is guaranteed, that a buyer/seller is officially certified, OR that a third party of any kind will handle or provide protection for a payment:

  • These claims are fraudulent, as transaction are between users only.
  • The scammer will often send an official looking (but fake) email that appears to come from Paper Shop or another third party, offering a guarantee, certifying a seller, or pretending to handle payments.

2. Distant person offers a genuine-looking (but fake) cashier’s check:

  • You receive an email (examples below) offering to buy your item, pay for your services in advance, or rent your apartment, sight unseen and without meeting you in person.
  • A cashier’s check is offered for your sale item as a deposit for an apartment or for your services.
  • Value of cashier’s check often far exceeds your item—scammer offers to “trust” you, and asks you to wire the balance via money transfer service.
  • Banks will cash fake checks AND THEN HOLD YOU RESPONSIBLE WHEN THE CHECK FAILS TO CLEAR, sometimes including criminal prosecution.
  • Scams often pretend to involve a 3rd party (shipping agent, business associate, etc.).

3. Someone requests wire service payment via Western Union or MoneyGram:

  • Deal often seems too good to be true, price is too low, or rent is below market, etc.
  • Scam “bait” items include apartments, laptops, TVs, cell phones, tickets, other high value items.
  • Scammer may (falsely) claim a confirmation code from you is needed before he can withdraw your money.
  • Common countries currently include: Nigeria, Romania, UK, Netherlands—but could be anywhere.
  • Rental may be local, but owner is “travelling” or “relocating” and needs you to wire money abroad.
  • Scammer may pretend to be deaf, mute, or unable to speak by phone (scammers prefer to operate by email).

4. Distant person offers to send you a cashier’s check or money order and then have you wire money:

  • This is ALWAYS a scam in our experience—the cashier’s check is FAKE.
  • Sometimes accompanies an offer of merchandise, sometimes not.
  • Scammer often asks for your name, address, etc. for printing on the fake check.
  • Deal often seems too good to be true.

5. Distant seller suggests use of an online escrow service:

  • Most online escrow sites are FRAUDULENT and operated by scammers.
  • For more info, do a google search on “fake escrow” or “escrow fraud.”

6. Distant seller asks for a partial payment upfront, after which he will ship goods:

  • He says he trusts you with the partial payment.
  • He may say he has already shipped the goods.
  • Deal often sounds too good to be true.

7. Foreign company offers you a job receiving payments from customers, then wiring funds:

  • Foreign company may claim it is unable to receive payments from its customers directly.
  • You are typically offered a percentage of payments received.
  • This kind of “position” may be posted as a job, or offered to you via email.